Delivery 

NEXT DAY DELIVERY

  • FREE UK Mainland for orders over £50
  • For orders between £30-49.99 delivery is £2.50
  • For orders below £30 delivery is £5
  • Change the time, book redelivery or select to leave with a neighbour for maximum flexibility.
  • Cut-off time for Next Day Delivery is 3pm

SATURDAY & SUNDAY (Not available at the moment)

  • £5 for Orders over £50
  • £10 for Orders under £50
  • UK Mainland only

NORTHERN IRELAND, SCOTTISH HIGHLANDS & UK ISLES

  • £8 for Orders over £50
  • £13 for Order sunder £50
  • No Next Day or Weekend services available.

Unfortunately, we are not able to offer delivery to the Channel Islands due to tax regulations with our shipment provider.

 

Change of Address:

We aim to dispatch your order as quickly as possible and changes to your address need to be communicated as fast as possible. Please contact us via the live chat or email hello@noahsbox.com with your details.


Northern Ireland & other special areas within the UK:

Unfortunately, we are not able to offer free delivery for the following areas:

Scottish Islands, Scottish Highlands, Channel Islands, Isle of Man, Isle of Wight, Scilly Isles, Northern Ireland.

We offer a 1-2 Shipping at the checkout for £8. Shipping to those areas is very pricey and even with the £8 delivery fee we are making a loss here - we hope for your understanding!

Unfortunately, we are not able to offer delivery to the Channel Islands due to tax regulations with our shipment provider.


Do you deliver overseas?

We currently delivery to the United Kingdom, Europe and USA. Please see the our correct sites for the following locations:

eu.noahsbox.com
it.noahsbox.com
fr.noahsbox.com
de.noahsbox.com
us.noahsbox.com

You can find more detailed information in our Terms & Conditions page


Returns

We want to make sure you’re totally happy with your purchase, so we offer a 30-day free returns window.

  • Step 1: Call us or write an email to hello@noahsbox.com
  • Step 2: We send you the returns label
  • Step 3: Pack everything into a box large enough for the pack
  • Step 4: Make sure it’s packed extra safe so it can’t be damaged on the way back to the warehouse (we suggest holding onto the packaging until you’re sure you want to keep it).

Please note that we can only refund unused items or items that were faulty at the time of delivery. In addition, we are unable to refund any extra delivery fees that have been paid eg. for deliveries to Northern Ireland. Deliveries to mainland UK are free of charge and are not affected.

Because of the complexity of the returns process it is not possible to return partial orders at this time and we can only accept entire orders to be returned (exception for faulty or damaged items).


Refunds

There’s no hidden extra costs for returning your goods within this time window - we promise!

  • Your refund will be processed on the original payment method used to place the order, within 3 days of us receiving your returned items.
  • If you used a debit card, you should see the money in your bank account within 3 working days. This can take a little longer for credit cards, and you should see your money return within 7 working days.
  • Paypal can take up to 2 working days
  • If payment was made using our financing option, the money will typically be refunded within three working days. However, it may take a little longer.

 

Any questions?

Email us at hello@noahsbox.com or use the live chat in the bottom left corner of this page.